German course for adults

Frequently Asked Questions

Frequently Asked Questions about Adult German Courses. Learn German in Austria with ActiLingua Academy, your German Language School in Vienna.

Registration – Visa – Cancellation

The easiest way to register for a German course with ActiLingua Academy is through our secure online booking portal. At the time of registration, please pay the deposit of EUR 198. This amount will be deducted from the total course fee. Payment can be made by credit card (VISA, Mastercard) or via bank transfer. If your course begins in less than 30 days, please provide the full payment immediately.

Bank Transfer Details:

Bank: Raiffeisenlandesbank Wien, Landstraßer Hauptstraße 2A-B, 1030 Wien, Austria
Note: “banking charges borne by transferor”
IBAN: AT30 32000 00005212808
SWIFT: RLNWATWW”

We make every effort to accommodate last-minute bookings—just register online and provide full payment. If your first choice of accommodation (e.g., host family) is unavailable, we will do our best to arrange your second choice (e.g., student hostel). However, with short-notice bookings, there is a risk that all accommodations may be fully booked.

We will confirm your registration promptly during office hours after receiving full payment for the course and accommodation. We recommend paying by credit card, as bank transfers may take longer. If we cannot confirm your booking, your payment will be refunded.

As our German courses at ActiLingua Academy are often fully booked, we recommend registering as soon as possible. The earlier we receive your application and deposit, the better we can accommodate your preferences for courses and accommodation.

If you require a visa for Austria, please allow enough time to complete the necessary paperwork.

German courses at ActiLingua Academy start every Monday, with courses for total beginners starting once a month. Exact starting dates can be found on our German course pages.

You can also book your German course through one of our trusted partners worldwide. They can provide you with expert advice and answer any questions you may have in your native language.

For the latest visa requirements, please contact the Austrian Embassy or consulate in your country. You can find their contact details on the Austrian Ministry of Foreign Affairs’ website. If needed, we will send confirmation of participation, payment, and, if booked, insurance and accommodation confirmation to the embassy once we have received your payment.

More Information on Visa by ActiLingua Academy.

Cancellation Policy for Individual Bookings:

– For cancellations made up to four weeks before the course start, 10% of the total amount is charged, with a minimum of EUR 198.
– For cancellations made up to two weeks before the course start, 50% of the total amount is charged.
– For cancellations made up to six working days before the course start, 80% of the total amount is charged.
– For cancellations made thereafter, 100% of the total amount is charged.

Cancellations become effective once ActiLingua Academy receives written notification. If your booking includes a visa application submitted to an Austrian embassy or consulate, ActiLingua will inform the respective authority of your cancellation.

For University Preparation and Enrolment Guidance, the full deposit (EUR 198 plus fees for University Preparation and Enrolment Guidance) is non-refundable.

These cancellation terms do not affect your legal right of withdrawal.

Cancellation Policy for Group Bookings:

– For cancellations made up to 60 working days before the course start, 10% of the total amount is charged.
– For cancellations made between 59 and 29 working days before the course start, 50% of the total amount is charged.
– For cancellations made between 28 and 14 working days before the course start, 75% of the total amount is charged.
– For cancellations made from 13 working days before the course start, 100% of the total amount is charged.

For a reduction in the number of participants, the cancellation conditions for individual bookings apply.

General Information: All refunds will be made after deducting the applicable cancellation fees, bank charges, and any travel insurance costs.

At ActiLingua Academy, course schedules are determined based on your German proficiency level. During the year Standard Course 25 is taking palce in the morning. In the Summer courses can be scheduled in the morning or in the afternoon depending on your level. While we strive to accommodate individual preferences, we cannot guarantee specific time slots. You will receive your exact schedule on the first day of school.

To ensure that courses begin on time and all students are placed in the correct group, please take your online assessment test within 7 days of receiving your booking confirmation. You will be informed of your group placement upon arrival in Vienna. If we do not receive your test on time, you will need to complete it on your first day in Vienna, which may result in missing your first day of class.

German Courses

The easiest way to register for a German course with ActiLingua is to complete the secure online registration form at online registration form. You can also send us the completed PDF registration form via mail, fax or e-mail or book your German course with one of our trusted partners in your home country.
Find all contact details here.

At the time of registration, please pay the deposit of EUR 198,00. The deposit will be deducted from the total amount. Payment is possible with credit card (VISA, Mastercard) or via bank transfer.
Please use our secure online registration form or the payment form to pay by credit card.
Bank transfer:
Raiffeisenlandesbank Wien, Meidlinger Hauptstraße 46,
A-1120 Vienna; “banking charges borne by transferor”.
IBAN: AT 30 32000 00005212808
SWIFT: RLNWATWW

We also make every effort to fit in last minute bookings – just send us the registration form and deposit. Should your first choice of accommodation (e.g.: host family) already be full, we will do our best to find accommodation for you within your second choice (e.g. student residence). However, when bookings are made at such short notice, there is the risk of accommodation being fully booked altogether.
We will confirm your registration within two working days of receiving your full payment of course and accommodation. We recommend that you pay by credit card as a bank transfer usually takes longer. If we cannot confirm your booking, we will refund your deposit.

As our German courses are often fully booked students should register as soon as possible. The earlier we receive your application and deposit, the easier it is for us to meet your wishes in terms of accommodation and courses.
Should you need a visa for Austria, please ensure that you leave enough time to complete the relevant paper work.
German courses at ActiLingua start all Mondays, for total beginners once a month. You can find the exact starting dates at the pages of our German course.

Of course it is possible to book your German course with one of our trusted partners around the world, who will be able to give you competent advice and all the answers you require in your mother tongue.

For the latest information on visa requirements, contact the Austrian Embassy or consulate in your country. The address can be found at the Austrian Ministry of Foreign Affairs’ site. If necessary we will send confirmation of participation to the embassy on receipt of course payment.
More Information on Visa!

Students from RUSSIA and CIS-States, CHINA, HONG KONG and KOREA
To attend a German course at ActiLingua you require a visa for which you can apply at the Austrian Embassy in your country. We are happy to send you detailed information on visa procedures!

You can also contact one of our agents to help you with the visa procedure.

For individual bookings, the following cancellation terms apply:

If you would like to cancel your course, accommodation, board or optional activities please inform us in writing immediately. Up to 4 working days prior to course start the cancellation fee is EUR 198.-. No refund is possible in the event of cancellation three working days or less prior to the start of the course, in case of non-arrival of the participant or after the start of the stay. A cancellation becomes effective upon ActiLingua’s receipt of written or wired notification. Should a suitable replacement be named in the notification, ActiLingua will waive all fees apart from a handling fee of EUR 40.-.
University Preparation and Enrolment Guidance: The total deposit must be paid upon application and is not refundable.
If your visa application was rejected, please send us a written confirmation of the Austrian Embassy or Consulate (in German or English) before course start. In this case we will refund the total payment less EUR 198,00 administration fee.

For group bookings, the following cancellation terms apply:

Up to 3 months prior to arrival: 10 % of the total amount
3 months to 29 working days prior to arrival: 25 % of the total amount
29 to 14 working days prior to arrival: 75 % of the total amount
14 to 1 working days prior to arrival: 100 % of the total amount

For a reduction in the number of participants the following terms apply: We do not charge cancellation fees until 15 working days prior to the start of the course. 14-4 working days prior to the start of the course we have to charge 30 % per student. No refund is possible in the event of reduction of participant numbers three working days prior to the start of the course, in case of non-arrival or after the start of the course.

We recommend to all participants that they take out cancellation insurance which costs 4% of the total amount and has to be paid together with your deposit. If you need to cancel your stay prior to departure due to illness or a serious illness of a close family member, all costs less insurance and travel costs are returned. A medical certificate is required for reimbursement.

Yes, you can book a cancellation insurance through ActiLingua which costs 4% of the total amount and has to be paid together with your deposit. This covers your lost programme costs if you are forced to cancel your programme prior to arrival due to your own illness or the serious illness of a close family member (parent, spouse). For illness, a medical certificate is required for reimbursement. The cancellation insurance and travel costs are not reimbursed.

Unfortunately, we are unable to guarantee you a place at specific times since the course you are allocated to depends on your level of ability. You will be informed of your precise course times upon arrival.

So that the German courses can begin on time and all students are put in the correct ability group you must return the assessment test to us within 7 days after receipt of the booking confirmation. Please send us the completed test by email, fax or post or do the test online after registering. You will be told which group you are in upon arrival in Vienna. If we do not receive your test on time, you have to complete it on your first day in Vienna. That might lead to you missing your first day in class.