German course for adults
Frequently Asked Questions
Frequently Asked Questions about Adult German Courses. Learn German in Austria with ActiLingua Academy, your German Language School in Vienna.
Registration – Visa – Cancellation
The easiest way to register for a German course with ActiLingua Academy is through our secure online booking portal. At the time of registration, please pay the deposit of EUR 198. This amount will be deducted from the total course fee. Payment can be made by credit card (VISA, Mastercard) or via bank transfer. If your course begins in less than 30 days, please provide the full payment immediately.
Bank Transfer Details:
Bank: Raiffeisenlandesbank Wien, Landstraßer Hauptstraße 2A-B, 1030 Wien, Austria
Note: “banking charges borne by transferor”
IBAN: AT30 32000 00005212808
SWIFT: RLNWATWW”
We make every effort to accommodate last-minute bookings—just register online and provide full payment. If your first choice of accommodation (e.g., host family) is unavailable, we will do our best to arrange your second choice (e.g., student hostel). However, with short-notice bookings, there is a risk that all accommodations may be fully booked.
We will confirm your registration promptly during office hours after receiving full payment for the course and accommodation. We recommend paying by credit card, as bank transfers may take longer. If we cannot confirm your booking, your payment will be refunded.
As our German courses at ActiLingua Academy are often fully booked, we recommend registering as soon as possible. The earlier we receive your application and deposit, the better we can accommodate your preferences for courses and accommodation.
If you require a visa for Austria, please allow enough time to complete the necessary paperwork.
German courses at ActiLingua Academy start every Monday, with courses for total beginners starting once a month. Exact starting dates can be found on our German course pages.
You can also book your German course through one of our trusted partners worldwide. They can provide you with expert advice and answer any questions you may have in your native language.
For the latest visa requirements, please contact the Austrian Embassy or consulate in your country. You can find their contact details on the Austrian Ministry of Foreign Affairs’ website. If needed, we will send confirmation of participation, payment, and, if booked, insurance and accommodation confirmation to the embassy once we have received your payment.
More Information on Visa by ActiLingua Academy.
Cancellation Policy for Individual Bookings:
– For cancellations made up to four weeks before the course start, 10% of the total amount is charged, with a minimum of EUR 198.
– For cancellations made up to two weeks before the course start, 50% of the total amount is charged.
– For cancellations made up to six working days before the course start, 80% of the total amount is charged.
– For cancellations made thereafter, 100% of the total amount is charged.
Cancellations become effective once ActiLingua Academy receives written notification. If your booking includes a visa application submitted to an Austrian embassy or consulate, ActiLingua will inform the respective authority of your cancellation.
For University Preparation and Enrolment Guidance, the full deposit (EUR 198 plus fees for University Preparation and Enrolment Guidance) is non-refundable.
These cancellation terms do not affect your legal right of withdrawal.
Cancellation Policy for Group Bookings:
– For cancellations made up to 60 working days before the course start, 10% of the total amount is charged.
– For cancellations made between 59 and 29 working days before the course start, 50% of the total amount is charged.
– For cancellations made between 28 and 14 working days before the course start, 75% of the total amount is charged.
– For cancellations made from 13 working days before the course start, 100% of the total amount is charged.
For a reduction in the number of participants, the cancellation conditions for individual bookings apply.
General Information: All refunds will be made after deducting the applicable cancellation fees, bank charges, and any travel insurance costs.
At ActiLingua Academy, course schedules are determined based on your German proficiency level. During the year Standard Course 25 is taking palce in the morning. In the Summer courses can be scheduled in the morning or in the afternoon depending on your level. While we strive to accommodate individual preferences, we cannot guarantee specific time slots. You will receive your exact schedule on the first day of school.
To ensure that courses begin on time and all students are placed in the correct group, please take your online assessment test within 7 days of receiving your booking confirmation. You will be informed of your group placement upon arrival in Vienna. If we do not receive your test on time, you will need to complete it on your first day in Vienna, which may result in missing your first day of class.
